Cerulean
0

Help Center

Frequently Asked Questions

Clear answers for coins, account listings, checkout, and support.

All payments are processed by Stripe - we never see or store your card details. Coin deliveries use ingame transfer methods, so we never need access to your Minecraft account.

Most coin orders are handled quickly after payment confirmation. If there is queue pressure, updates are posted in Discord and we prioritize transparency.

Refunds are evaluated case-by-case. Undeliverable coin orders, listings that were misrepresented, or items we can't fulfill are eligible. Once a coin order has begun delivery or an account has been transferred, refunds aren't possible - open a Discord ticket if you have questions about a specific order.

Checkout is handled securely through Stripe. Supported methods depend on your region and Stripe availability. For additional payment options, such as cryptocurrency, please contact us via discord.gg/sbcoins

We host an anonymous fork of SkyCrypt (HiddenCrypt by Cerulean) at sky.ceruleanscripts.xyz so you can verify a listing's stats without revealing the seller's IGN or UUID. This protects sellers from being targeted before a sale completes.

One license is bound to one main account, but you can purchase additional "alt slots" from the storefront to link extra Minecraft accounts to the same license through your member dashboard. Alt slots are also occasionally bundled into promotional license keys. That said, you will be blocked if you try to run Cerulean on 2 separate HWIDs.

Join the Discord and open a support ticket with your order details. That is the fastest path for delivery or account issues.

It is derived from SkyCrypt networth data as total networth minus unsoulbound networth, with non-cosmetic fallback when needed.